Complaints & Feedback



We value your complaints and feedback and will take the necessary steps to ensure they are dealt with in an appropriate and timely manner. If you wish to lodge a complaint or provide feedback please fill-in the following form:

We wish to advise that complaints can also be lodged via the NSW Ombudsman, who is independent from Community and Cultural Connections Inc. The details for making a complaint via the NSW Ombudsman can be found at

If you have concerns about our quality of aged care services, we also wish to advise you to contact Aged Care Complaints Commissioner. The details for making a complaint via the Aged Care Complaints Commissioner can be found at